QA Manual
Quintegro develops products primarily for large companies in the US. Our projects are to create web and mobile applications from scratch and their long-term development and support. We are responsible for the full cycle of the product - from design to development, testing, support and DevOps / CI / CD, and often participate in the development of product strategy and product management. We also serve as an innovation center for fast and high-quality creation of MVP and proof of concept, including for companies that have their own development teams, but need a more dynamic and agile approach to the project.
In our work and decisions of the team as a whole and each employee, we are guided by the following key values: quality, integrity and growth. We expect the same from new team members. We are now looking for a QA Manual Engineer, who will be responsible for creating comprehensive test cases, resolving payment and reservation issues, processing refunds and adjustments, and collaborating with the client support team to manage and resolve support tickets.
Responsibilities
- Develop detailed test cases based on project requirements, user stories, and acceptance criteria
- Investigate and resolve payment transaction and reservation issues
- Process refunds and adjustments in accordance with client requests
- Communicate effectively in English with the client support team to manage and resolve support tickets
Requirements
- Experience in technical support, IT, or a similar role
- Knowledge of various testing methodologies
- Understanding of basic programming concepts, particularly arrays
- Proficiency in using JIRA for issue tracking and problem resolution
- Strong reading comprehension and basic written communication skills in English for corresponding with the client support team
We offer
- Remote work from any country of the world
- A team that is committed to quality
- Ability to manage processes and make decisions
- Experience of working in a growing international company
- Variety of projects and tasks
- Wages in hard currency
Excited to contribute to our mission? Join our team! Send your application to:
join.us@quintegro.comTo the List of Vacancies